Privacy policy
Privacy Policy
Last Updated: September 16, 2026
At Buiten Actief, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Order and transaction information
- Product and purchase details
- Information you provide when contacting customer support
- Technical information such as IP address, browser type, device type, and website usage information
We only collect information that is reasonably necessary to provide our products and services, process orders, provide customer support, prevent fraud, and operate our website.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders.
- Arrange delivery of purchased products.
- Process payments through our payment providers.
- Communicate with you about your orders.
- Respond to customer service enquiries.
- Handle returns, refunds, exchanges, and complaints.
- Maintain and improve our website and services.
- Detect and prevent fraud, abuse, and unauthorised transactions.
- Comply with applicable legal and regulatory requirements.
- Measure and improve the effectiveness of our advertising and marketing activities.
We do not use your personal information for purposes unrelated to the services we provide unless we have a lawful basis to do so.
3. Payment Information
Payments may be processed by third-party payment providers.
Buiten Actief does not intentionally store complete payment card details on its own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.
You should never send complete payment card information to us by email or through customer support.
4. Sharing Your Information
We may share necessary personal information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Delivery and shipping providers
- Website hosting and technology providers
- Customer service providers
- Fraud prevention and security providers
- Analytics and advertising service providers
These providers receive only the information reasonably necessary to perform their services.
We do not sell, rent, or trade your personal information to third parties.
5. Google and Advertising Services
We may use services provided by Google and other advertising or analytics providers to understand website activity, measure advertising performance, and improve our marketing.
Where required by applicable law, we will request the appropriate consent before using cookies or sharing personal information for advertising or measurement purposes.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, and improve performance.
You can manage or disable cookies through your browser settings.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including access, correction, deletion, or restriction of processing.
10. Marketing Communications
You may unsubscribe from marketing communications at any time by using the unsubscribe option in the email or by contacting us.
11. Children's Privacy
Our website and products are not directed toward children under the age of 13.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Buiten Actief
Address: Hugo de Grootlaan, 7241HL Lochem, Nederland
KvK-nummer: 82145730
Email: lamquoctrung.010194@gmail.com
Phone: +31 648 424 800